Business Operations | Systems Management | Some EA Duties On-Site Full Time
Location: Richmond, BC, CANADA | Full-Time | On-Site
Industry: Manufacturing | Company: Confidential
PLEASE FOLLOW DIRECTIONS IN JOB POST TO BE CONSIDERED, INCLUDING THE SUBMISSION OF A COVER LETTER.
Play a Key Role in a High-Performance Manufacturing Environment
Are you a powerhouse when it comes to structure, systems, and supporting executive leadership? Do you thrive in a fast-paced, operationally complex environment where precision matters and strategy drives every decision? Are you looking for ways to boost a company's efficiency by utilizing modern tools, such as AI? Please share your experience doing so! Do you have EA expertise supporting C-Suite Executives? Then, we want to hear from you!
We’re seeking a high-performing Business Ops | Systems Manager | EA to serve as the right hand to our CEO while ensuring operational excellence across our growing manufacturing business. This role combines executive support, Team management, strategic planning coordination, and office systems management. You’ll be pivotal in helping leadership stay focused, teams stay aligned, and operations run like clockwork.
What You’ll Do
Strategic & Executive Support
- Drive weekly leadership meetings, quarterly planning sessions, and scorecard execution.
- Distill business strategy into actionable communication and internal follow-up.
- Act as a trusted liaison between the CEO and cross-functional teams. Prior experience managing Teams is required for this role.
Operational & Systems Management
- Lead onboarding and integration for new hires (tech access, SOPs, systems setup)
- Manage operational workflows using Microsoft 365 (Planner, Teams, SharePoint)
- Develop and document business processes and operational Standard Operating Procedures (SOPs).
- Leverage modern tech—including AI tools—to improve team productivity and process efficiency.
What Makes You a Strong Fit
- 5+ years of experience in office management, business operations, with executive support
- A background supporting senior leadership in manufacturing or high-growth SMEs
- Proven ability in project management and coordinating other managers.
- Skilled in business cadence (leadership meetings, quarterly OKRs, reporting)
- Highly organized, systems-oriented, and proactive in creating structure
- Tech-savvy is a must, with working knowledge of Microsoft Office 365 and curiosity around AI (e.g., Copilot, Notion AI)
Bonus Points If You Have
- Familiarity with Power BI, Power Automate, or operational dashboards
- Experience supporting a founder, COO, or CEO in a growth-stage organization
- A knack for bringing clarity, calm, and execution to evolving environments
Why This Role Matters
This isn’t just about supporting a leader—it’s about amplifying the effectiveness of an entire company. You’ll be a force multiplier in a business poised for continued growth, directly influencing how fast and efficiently we scale. If you're driven, detail-oriented, and strategic in your approach, you’ll thrive here. It’s a wonderful opportunity for the right person.
How to Apply
Apply now and be part of building the next chapter in operational excellence—an excellent opportunity for the right candidate in a growing company that exhibits a fun and healthy work environment.
Please email your resume. In your cover letter, include your salary requirements, your current location, your availability to start, and your favorite animal, so that we know you are paying attention to details, which is extremely important in this role. Please answer all questions, or you will not be considered.
Please email Kathleen@TheVirtualAssistantAndCompany.com for consideration.
Good luck!
